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About the Client
- Property: Amarprakash Palm Riviera, a residential apartment complex with over 700 + units spread across Multiple blocks.and 2 Phases.
- Location: Thirumudivakkam, Chennai.
- Client Goals: Ensure efficient management of the vast property, optimize resources, enhance resident satisfaction, and incorporate sustainable practices.
Challenges Identified
- Maintenance of Extensive Common Areas:
- Frequent breakdowns in essential systems like lifts, water pumps, and electrical systems, STP , WTP as well as R.O plants
- Irregular cleaning schedules, leading to dissatisfaction among residents.
- Utility Overuse and Waste Management Issues:
- High water and electricity consumption, increasing operational costs.
- Poor waste segregation practices leading to higher disposal costs.
- Communication Gaps in Resident Management:
- Residents faced challenges in registering complaints and tracking resolutions.
- Lack of a streamlined process for announcements and updates.
Solutions Implemented by Futuretek Services
- Comprehensive Maintenance Services:
- Deployed a dedicated team for preventive and corrective maintenance of, lifts, plumbing, and electrical setups, STP, WTP as well as R.O plants etc.
- Systematic Preventive maintenance activities initiated and followed, including for all plumbing, electrical as well as general assets.
- Introduced proper cleaning schedules for lobbies, corridors, and recreational areas and check lists prepared and implemented
- Systematic weekly Walk Around process successfully implemented and major common area complaints were resolved swiftly
- Sustainable Utility and Waste Management:
- Energy audit carried out and vulnerable areas as well high energy consuming areas identified.
- Proper process worked out to save energy in all possible ways.
- Implemented energy-saving LED lighting in common areas and motion-sensor technology for lesser-used spaces.
- Introduced rainwater harvesting and water recycling systems to reduce dependence on external water sources.
- Recommended Solar power alternative for common areas and supported the client in implementing the same.
- Resident-Centric Communication Platform:
- Residents were educated to register service requests, receive updates, and track maintenance schedules through mobile software APP.
- Enabled digital payment options for maintenance fees and utility bills.
Results Achieved
Operational Efficiency:
- Maintenance response time improved by 35%, ensuring timely resolution of issues.
- Enhanced cleanliness standards through consistent task monitoring.
Cost Optimization:
- Reduced electricity costs by energy-efficient installations.
- Waste disposal costs cut by 20% through effective segregation and recycling.
- 80% of power bill reduced by solar power implementation for all of common areas.
Resident Satisfaction:
- Achieved a satisfaction score of 95% in a community survey post-implementation.
- Over 80% of residents actively using the mobile app for communication and service tracking.
Testimonial from the Association
“Futuretek Services has been instrumental in transforming Amarprakash Palm Riviera into a model community. Their integrated approach to facility management has brought efficiency, sustainability, and peace of mind to our residents.”
— Mr.Rajeev Ramar Babu , Secretary, Amarprakash Palm Riviera Resident Association
Key Takeaways
This project showcases Futuretek Services’ ability to manage large residential communities effectively. By combining advanced technology, sustainable solutions, and resident-focused services, we delivered measurable improvements in operational efficiency and resident satisfaction at Amarprakash Palm Riviera.
